Overview
Dock's Teams integration can be used in two big ways:
To push workspace notifications to Team Channels.
For personal notifications to be surfaced in a Teams DM.
If your org uses MS Teams for recording calls, Dock can pull these into the associated workspace. The rep can then add the call recording into the workspace or use when generating AI Documents.
Each individual user will have to authenticate in order to pull in their recordings and/or transcripts. Turning on the integration below will only configure the notifications.
Turning on the Teams Integration for Notifications
In order to push notifications from Dock to Teams, an admin will need to configure the integration globally below.
Step 1: From the home screen, click Settings on the lefthand nav bar.
Step 2: Under Data Management > select Integrations.
Step 3: Choose Microsoft Teams
Step 4: Connect Microsoft Teams (you'll be directed to Microsoft to authorize the connection)
Click here to learn more about what types of notifications you can sync.