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Integrating Zoom and Dock

How to integrate Zoom and embed calls within Workspaces

Updated over a week ago

Overview

By integrating Dock and Zoom, you can easily pull in recordings into Workspaces. In the guide below, we'll walk you through how to do so.


Initial Set Up

Step 1: From the home screen, click Settings on the lefthand nav bar.

Step 2: Under Company > select Integrations.

Step 3: Click on Zoom.

Step 4: Click Configure.

Approve the authorization request from within Zoom


Adding Zoom Calls to Workspaces

Within the Workspace page, click Add section:

From there, you can choose the type of section that you'd like add to the workspace.

Type Zoom:

If you haven't used this embed type before, you'll be prompted to authorize Zoom and will be taken through that flow!

Once you've authorized and Zoom is selected, you can add the call URL or select the video in the list.

Once the video is selected, click Add to drop into the workspace.

Once the Zoom call is in the workspace, the user or customer can watch the video directly on the page.

Don't see your call?

Zoom will only allow us to pull in calls that are not password protected. You'll need to navigate to your Zoom settings and turn off password encryption for calls. Calls will then be pulled in moving forward.


Turning off the Zoom Integration

To turn off the integration, follow the set up steps above and then select Turn off.

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