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Integrating Chorus and Dock

How to integrate Chorus to pull in call recordings

Updated over a week ago

Overview

By integrating Dock and Chorus, you can easily pull in recordings into Workspaces. In the guide below, we'll walk you through how to do so.


Initial Set Up

Step 1: From the home screen, click Settings on the lefthand nav bar.

Step 2: Under Data Management > select Integrations.

Step 3: Click on Chorus.

Step 4: Click Turn on Integration.

You'll then be asked to paste in an API key from Chorus.

Generating the API Key

You'll need to create an API on Chorus, and then add the API key to Dock to create a connection. Keep in mind, only Chorus Admins can generate the API key required for connecting with Dock.

Step 1: Within your Chorus account, navigate to the Settings section

Step 2: In the Personal Settings page, scroll down to find API Access

Step 3: Click on the Generate API token button and follow the steps

Step 4: Copy the API key you've generated

Step 5: Come back to Dock and paste in the key!

To learn more about how to embed Chorus calls in a workspace, click here.

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