Overview
Dock has multiple product lines:
Workspaces
Content Management
Order Forms
Security Profiles
Dock also has a Bundle which includes all of the above, along with our Salesforce and SSO integrations. Click here to read more about pricing.
To give our companies flexibility, we allow Admins to provision specific products to different groups of people. We understand that everyone in the organization might not need access to all of our products, so we provide this functionality within Settings. In the article below, we'll guide you through how to do so.
How to Provision Products
Step 1: From the home screen, click on Settings on the lefthand nav bar.
Step 2: Under Company > click Members.
Step 3: To the right of the member name, click on the ellipsis (...).
Step 4: Select Edit from the drop-down.
From this screen, navigate to the Products section.
To provision specific products, just toggle the buttons next to the specific products that the user needs to access. When toggled off, a user will not have the ability to use that product within Dock.
What does "Upgrade Required" mean?
Upgrade required means that the company did not originally purchase access to that product as part of their Dock subscription.
To get access, you'll need to contact our sales and support team: [email protected]
How Does Provisioning Relate to Billing?
As part of your original agreement with Dock, you agreed to a user count and price per user. When you go over this user count, Dock will charge you for these additional users and associated products.
For Monthly subscriptions, Dock will add these additional users to the next billing date.
For Annual subscriptions, Dock will charge the pro-rated amount for additional users.
Note: Dock reconciles user counts & products for billing purposes on a monthly basis.