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Creating AI Section Agents (AI Documents)

How to create an AI Agent for Section output as a Dock admin

Overview

AI section agents help to generate new sections of content within your workspace. AI section agents can be used to create business cases, executive summaries, account summaries, deal reviews and more.

When using an AI section agent, the end user can attach a specific source (i.e. customer call) that will personalize the content to that particular customer.

Note: Dock will automatically add in context from the user account and associated CRM records to improve the quality of the output.


Getting Started

To create an AI section agent, go to Dock AI > Create Agent > Sections


Section Agent Overview

The first step is to outline what kind of section you're looking to create and provide some general background information.

1. Choose Name, Icon and Output type (Section)

Choose from our emoji and icon library. Select colors that fit your brand.

2. Provide the general overall instructions for the agent

Explain what kind of agent you're trying to create and who you're creating it for. The more context the better.

Multi-Section Output

Once you've determined the overall document purpose, now it's time to write the prompts for each of the sections.

For each section, you'll provide:

  1. Section Name: Title of the section

  2. Share additional instructions around formatting, output type, tone, data quality, and more:

Testing

When building your section agents, we recommend that you test the output, so you can refine your prompts accordingly. At the bottom of your screen, you'll see the "Add Sources" button. Select different sources (files, call transcripts, calls, etc.) to preview the AI agent.

When you're ready to test, just add your test source(s) and click "Preview output."

After the test runs, you'll see the content that AI agent creates based on the instructions and given source(s).

To refine the output, simply update the general instructions or the specific section instructions. You can also use Dock AI to help generate or enhance the instructions.

By running tests and updating prompts, you can iterate your way towards an output that you're happy with.

Publishing

When you're done testing the output, click "Save and publish."

When published, this AI section agent will now show up in the Dock AI settings.

It will also show up when creating templates and workspaces under the AI Agents widget.


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